A clear answer.
A useful next step.
Practical walkthroughs for your website and workspace. Start with the task you want to complete, then follow the checks before publishing or changing a record.
Create, review, and publish your website
A complete walkthrough of the Merchi workspace, from a private first draft to a reviewed published website.
Read the walkthrough ContentAdd useful pages and articles
Create individual content URLs, maintain clear page titles, and publish reviewed pages through the Merchi workspace.
Read the walkthrough Brand assetsUpload and manage your brand images
Prepare approved logos and photographs, choose website placements, and understand private and published image access.
Read the walkthrough InquiriesReceive and follow up on inquiries
Review received website messages, track status, add private notes, and export inquiry records from your protected inbox.
Read the walkthrough ReportingRead your website activity report
Understand daily page views, phone clicks, and booking-link clicks without confusing them with confirmed patient outcomes.
Read the walkthrough ConnectionsConnect your existing booking destination
Add and test a scheduling link while keeping appointment availability and confirmation with your existing booking provider.
Read the walkthrough Website managementRestore a publication or unpublish a website
Use retained publication history to recover a draft, review changes, and control whether a business website remains published.
Read the walkthroughLooking for agency information?
Find answers about service scope, working together, pricing, and the difference between a request and a confirmed appointment.
Need help with your website?
Include the page address and a short description of what you expected to happen. Leave passwords and patient information out of the message.