Last updated: October 21, 2026
Adjust the reading experience
Use the accessibility button at the lower left of each page to open the display panel. Enlarge reading text, choose a familiar sans-serif font, add line and word spacing, underline links, use high contrast, or reduce decorative motion. Preferences are saved on this browser when local storage is available.
Reset preferences restores the default presentation and respects your device’s reduced-motion preference. If storage is unavailable, adjustments still work for the current page visit. Browser and device zoom remain available for further magnification. Display preferences are not sent to the agency inbox.
Content, forms, and the guide
Agency pages use headings, descriptive links, and alternative text for meaningful images. Inquiry forms provide labels and required-field information, show an error if submission fails, and display confirmation after a receipt is returned. The automated site guide offers written answers and direct page links.
If a form or guide is difficult to use, report the page and the task you were trying to complete. Please do not include patient records, passwords, or payment details in an accessibility report.
Standards and limitations
We use the Web Content Accessibility Guidelines as a reference for design and improvement. This statement does not claim independently audited WCAG conformance, certification, or compatibility with every combination of device, browser, and assistive technology.
Display tools require JavaScript. Browser zoom and assistive functions depend on your device or software. External booking services, authentication screens, linked sites, and content supplied by individual business owners may have different accessibility features. Display adjustments alone cannot resolve every underlying access barrier.
Tell us about an access barrier
Use the Contact page and choose Accessibility support to send feedback to Merchi’s protected inbox. Include the page address, the action you attempted, what prevented it, and an alternative way you would like to receive the information. Browser, device, or assistive technology details can help if you are comfortable sharing them.
This information helps us investigate a reported barrier and discuss a practical way to reach the content or complete your request. For a problem on a hosted business’s site, identify the business so the request can be directed to the appropriate owner.