Understand the work, the process, and what happens after you make contact. For step-by-step workspace instructions, visit the help center.
Choosing a dental marketing partner
What does a dental marketing agency do?
A dental marketing agency helps dental practices connect their website, local search presence, content, branding, and advertising. Merchi Marketing plans and delivers this work around your services, practice priorities, and the process your team uses to respond to inquiries.
How do I choose a dental marketing agency?
Compare the specific work proposed, relevant website examples, account ownership, content approval, reporting, and ongoing support. Ask how the agency will measure qualified inquiries separately from clicks, and confirm who is responsible for follow-up before choosing a package.
Can dental SEO help my practice appear in AI search?
Dental SEO and answer engine optimization share a foundation: accessible pages, accurate practice information, useful answers, and clear internal links. Merchi Marketing can improve that foundation and the way your services are explained. Search engines and AI systems decide what to show; placement cannot be guaranteed.
Start with accurate local business information, a clear mobile website, useful treatment pages, and an easy contact process. Add campaigns that match your services and capacity, then review inquiry quality and follow-up alongside traffic.
What is the best marketing strategy for a dental practice?
The strongest starting point depends on your practice stage, market, services, budget, and existing website. A coordinated plan connects your website, local search, content, and advertising rather than adding channels without a clear purpose.
The scope depends on page count, design needs, approved content, integrations, and ongoing support. Merchi offers three package directions without publishing prices. A proposal confirms the actual deliverables and third-party requirements.
Local SEO helps search engines and prospective patients connect a practice with its real location and services. Accurate business details, relevant treatment pages, and a technically accessible website make that information easier to discover and understand.
Google Ads can place a relevant service message in front of people actively searching for care. A focused landing page, a defined media budget, and prepared inquiry follow-up help the practice evaluate whether the campaign brings useful conversations.
What should a high-converting dental website include?
A clear practice introduction, treatment explanations, authentic team information, mobile-friendly navigation, readable layouts, and a working contact or booking path. Useful measurement separates website events from confirmed appointments.
SEO is ongoing work, not an immediate ranking change. Timing varies with the starting website, competition, technical issues, and the content reviewed. We establish a baseline and review progress over agreed milestones rather than promise a ranking or deadline.
Merchi focuses on dental practices and also supports independent businesses that need a clear website, useful local information, and an organized contact experience. The right scope depends on your actual services and priorities.
Can we start with one service?+
Yes. A defined first phase can address the most useful need, such as a website refresh, service landing page, brand direction, or inquiry workflow. Related work can be added when the foundation and responsibilities are clear.
What should I bring to the first conversation?+
Your current website, the services you want to prioritize, your actual location or service area, the systems you already use, and any timing or budget constraints. A finished brief is helpful but not required.
Who approves the content?+
Your practice supplies or verifies business facts, clinical statements, team information, promotions, and asset permissions. The project scope identifies reviewers and approval steps.
Does an inquiry create a commitment?+
No. Submitting a form requests contact. Project scope, fees, access, timing, and terms are agreed separately before paid work begins.
Website design and content
Will every page work on mobile?+
The design uses responsive layouts, readable typography, mobile navigation, and accessible form controls. The review includes representative mobile, tablet, and desktop widths along with the full link and inquiry journey.
Can I keep my current logo?+
Yes. An approved existing logo can be incorporated into the design. Brand development can also be scoped when the identity needs a broader update.
Can I edit my own website?+
The client workspace supports business details, additional pages and articles, brand settings, image uploads, private draft previews, and reviewed publishing. Help-center guides explain each workflow.
Are work examples real client results?+
The portfolio clearly identifies original design concepts and the Merchi website itself. Strategy case studies are labeled illustrative scenarios. No unverified testimonial, client relationship, or performance figure is presented as a result.
Can we use our own booking system?+
Yes. The website can link to your existing public HTTPS scheduler. Live availability, embedded booking, or direct practice-system connections require supported integrations.
Marketing services and measurement
Is advertising spend included in management fees?+
The proposal identifies media spend separately from strategy, creative, setup, and management. This makes the total commitment and the recipient of each cost clear.
Are search rankings or patient numbers guaranteed?+
No. The market, service offering, website, budget, timing, and response process all affect outcomes. Reporting should show the evidence and its limitations.
How is AI search work approached?+
The foundation is accurate business information, accessible pages, clear service explanations, and useful reviewed content. Observed mentions or referrals can be documented, but a generated recommendation cannot be guaranteed.
How are marketing results reported?+
Define each metric and its source before reporting. Website activity, received inquiries, qualified conversations, confirmed appointments, and revenue are different records and should be labeled accordingly.
Can you help with a new practice launch?+
Yes. Startup planning connects the brand, website, local information, opening communications, and inquiry response process to confirmed practice milestones. The launch checklist is available without an email requirement.
Forms, workspace, and access
Where does my contact form submission go?+
Agency requests are saved in the protected Merchi inbox. Requests on a published business website are saved to that website owner’s inbox. The confirmation includes a reference after receipt.
Will I receive an automatic email?+
The form confirms receipt in the protected inbox. Agency email notifications require a configured sending service; the on-screen receipt does not guarantee email delivery. No automatic confirmation email is sent to the visitor.
Can I restore an older website version?+
Publication history can restore an earlier published version into a private draft. Review current facts and contact destinations, then publish the restored draft when ready.
What do the website activity counts mean?+
They are received page-view, booking-link, and phone-link events over the last 30 days. They do not identify unique people or confirm appointments, calls, or revenue.
Why might a published page still be private?+
A business page’s publication state and the overall Site audience are separate. The hosting access settings determine who can visit the Site. A published page does not automatically make a private Site public.
Working on your website?
Find practical instructions for editing, publishing, images, inquiry follow-up, booking links, and publication history.